7z77z Privacy Policy

1.1 Information You Provide Directly

Information you voluntarily provide when registering with 7z77z or using our services may include:

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for verifying bKash, Nagad, or Rocket accounts)
• Password (stored in encrypted form)
• Payment details (in limited form for processing transactions)
• Identity verification documents (where applicable)

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain technical information:

• IP address and device type
• Browser type and operating system
• Traffic source and page navigation data
• Session duration and login timestamps
• Information from cookies and similar tracking technologies
• Game play history and betting transaction records

1.3 Information Received from Third Parties

In some cases we may receive information from the following sources:

• Transaction confirmations from payment processors (bKash, Nagad, Rocket, Upay, banks)
• From identity verification service providers
• From fraud prevention and security services

7z77z uses your personal information only for the following legitimate purposes:

• Account Management: Processing registration, verifying identity, and ensuring account security.
• Payment Processing: Completing deposit (minimum ৳500) and withdrawal (minimum ৳500) transactions.
• Service Improvement: Personalising the gaming experience and providing relevant bonuses and offers.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Compliance: Adhering to applicable laws and regulations.
• Customer Support: Resolving your issues via 24/7 live chat and email.
• Responsible Gaming: Identifying signs of excessive gaming and providing timely assistance.

3.1 What Are Cookies?

Cookies are small text files stored in your browser or on your device. They help our site function properly and improve your experience.

3.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your language preferences and game settings.
• Analytics Cookies: Help improve service quality by analysing site usage.

You can manage cookies through your browser settings, but disabling certain cookies may limit the functionality of our service.

7z77z uses industry-leading technology to protect your information:

5.1 Parties with Whom Information May Be Shared

7z77z never sells your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment Processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banks.
• Technology Service Providers: With technology partners required for platform operations, who are bound by strict confidentiality agreements.
• Security and Fraud Prevention Services: To keep your account secure.

5.2 Disclosure for Legal Requirements

We may be legally required to disclose information in the following cases:

• To comply with valid orders from competent courts or government authorities in Bangladesh.
• To comply with Anti-Money Laundering regulations.
• To protect the rights and safety of ourselves or our users.

Even in these cases, we disclose only the minimum information necessary.

7z77z retains your personal information only for as long as necessary:

• Active Account: All relevant information is retained for the duration your account remains active.
• Closed Account: Transaction records may be retained for a set period after account closure to meet legal obligations.
• Security Logs: Retained for a defined period for fraud prevention purposes.
• Data Deletion Requests: Data not subject to legal obligations is deleted upon user request through the designated process.

As a user of 7z77z, you have the following rights:

• Right to Access: You may request a copy of your personal information held by us at any time.
• Right to Correction: You may request that inaccurate or incomplete information be corrected.
• Right to Deletion: Under certain conditions, you may request that your information be deleted.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Right to Lodge a Complaint: You may contact us regarding any concerns related to data protection.

To exercise these rights, contact our support team via 24/7 live chat or send an email to [email protected].

7z77z is intended only for persons aged 21 and above. We do not knowingly collect personal information from minors. Age verification during registration is a mandatory step for us.

If we become aware that information from a minor has been collected, we will immediately close that account and delete all associated data. Parents and guardians are encouraged to read our Responsible Gaming page for further guidance.

7z77z may update this Privacy Policy from time to time. For any significant changes:

• We will update the "Last Updated" date at the top of this page.
• You will be notified by email of any important changes.
• Continued use of the platform after changes have been made will be considered your acceptance of the updated policy.

We therefore recommend that you visit this page regularly.

Your financial information is of the highest importance to us. For transactions via bKash, Nagad, Rocket, Upay, and bank transfer:

• Payment information is processed through the relevant payment gateway — we do not directly store card numbers or full mobile banking PINs.
• All financial transactions are monitored in real time.
• The minimum deposit and withdrawal limit is ৳500, and withdrawals are generally completed within 10 to 45 minutes.
• We will notify you immediately of any unusual transaction activity.